Terms of Use
These terms and conditions apply to the use of our online store and transactions on our site. We recommend reading these terms carefully before placing orders or using our services. By using our online store, you accept these terms and conditions.
1. General
Our online store offers products and services available for purchase by individuals of legal age or those with the legal right to make purchases. By completing a purchase, you agree to abide by these terms and provide accurate information for order processing.
We reserve the right to update the content, prices, and terms and conditions of the online store without prior notice. The terms and conditions and prices valid at the time of placing an order will apply to that order.
2. Ordering
You can place an order by selecting the desired products, adding them to your shopping cart, and proceeding to payment. Once the order is confirmed, you will receive an order confirmation via email. The order is binding once you have received the confirmation.
We reserve the right to cancel orders if there is reason to suspect misuse or incorrect information, such as pricing errors. If an order cannot be processed, we will refund the amount paid.
3. Payment
Accepted payment methods in our online store are displayed during the payment process. All payment information is processed securely and encrypted through the payment service provider. Our online store does not store credit card details.
By completing a payment transaction, you agree to provide accurate payment information and are responsible for any potential misuse or negligence.
4. Delivery
We deliver products to the address specified in the order using your chosen delivery method. Delivery time varies depending on product availability and delivery location. We strive to dispatch orders as quickly as possible, but we cannot guarantee an exact delivery time.
We are not responsible for delays caused by third parties, such as transport companies, or force majeure situations.
5. Returns and Cancellations
As a consumer, you have the right to cancel your order within 14 days of receiving the product without giving any specific reason. The right of cancellation does not apply to products that have been custom-made or modified according to the customer's specific requests.
Returned products must be unused and in their original condition. Return instructions and any associated costs are outlined in the online store's return policy. We will refund return-related costs within the limits prescribed by law.
6. Warranty and Complaints
Our products come with a manufacturer's or importer's warranty, if separately stated. If you receive a defective or damaged product, please contact us as soon as possible to file a complaint.
Our liability is limited to the sales price of the products. We are not responsible for indirect damages or losses resulting from the use of our online store or product defects.
7. Processing of Personal Data
We collect and process personal data in accordance with our privacy policy. Use of our online store requires that you accept the practices described in the privacy policy.
8. Intellectual Property Rights
All content published on the website, including texts, images, logos, and graphics, is the property of the online store or its partners. Content may not be copied, distributed, or used for commercial purposes without the express permission of the online store.
9. Applicable Law and Dispute Resolution
These terms and conditions are governed by Finnish law. Any disputes will primarily be attempted to be resolved through negotiation. If an agreement cannot be reached, disputes will be handled in the district court corresponding to the user's place of residence.
10. Changes to Terms and Conditions
We reserve the right to change these terms and conditions at any time. Changes will become effective when published on our website. By using our service, you accept the changes made to the terms and conditions.
Contact Us
If you have any questions about these terms and conditions, you can contact us by email at heart@walkinclosetvintage.com.
Walk-In Closet Vintage Oy